Frequently Asked Questions


Q: What type of service do you provide?
A: 
Tell us where and when you want to go, and we will get you there. We have many different types of vehicle and they are all provided with polite and helpful licensed drivers.

Q: What if my flight is delayed? Will I be charged extra?
A: 
We monitor flight arrivals before any drivers are dispatched, as a result we do NOT charge you any extra if your flight is delayed.

Q: What if I cannot locate my driver? 
A: Call our 24hr support line on +90 542 669 94 23 quoting your transfer order reference number or your name and our experienced staff will be able to assist.

Q: What if the flight is delayed or early? 
A: 
We work on the basis of scheduled arrival times, we do monitor all flights, there are no additional charges if your flight is delayed.

Q: What happens if my flight is cancelled? 
A: 
Contact us as soon as posible on +90 542 669 94 23 We will have monitored the flight and as a result we will not have despatch a driver. Your transfer order will be placed on hold for 24 hours, during which you can rebook your transfer at no extra cost.

Q: Where do I meet my driver when I land at the airport? 
A: Our driver will wait for you outside the customs.

Q: How easy is it to book a car with you? 
A: Very easy! All you do is tell us: How many passengers, child and luggage you have. 

Q: How can I pay for this service? 
A:
 We accept all Cash. And you will pay directly to driver.

Q: How early do I need to book my car? 
A: 
We can provide service within 15 minutes sometimes,but the earlier you book the better, 24 hours would be recommended. If you are making a last minute booking it is best to phone  +90542 669 94 23 lines open 24 hours a day.

Q: Can I cancel my booking? 
A: 
Yes, you can cancel a booking

 

If you have more question dont hesitate contact us

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Istanbul Airport

        Pick up

 Transfer Service

   We serve 7/24

*Pay on arrival

*No hidden cost

*Insured seats

*Private service

*Comfortable cars

*Experienced drivers

*Prices are per vehicle 

  not per person

whats app 

 

 Phone 1

 +90 542 669 9423 

 Phone 2

 +90 534 240 6147

 

Our Vehicles

If you’re looking for Istanbul airport transfers, we can offer you a number of quick and convenient ways to get from Ataturk or Sabiha Gokcen airport to the city centre